Drop in your support tickets, call notes, reviews, and Slack threads. Looply groups them into real themes and ranks what matters most — so your next roadmap call takes minutes, not a week of digging.
Free while in beta · No card required · First insights in ~10 minutes
No integrations to configure. No onboarding call. Import your feedback and Looply does the rest.
Upload a support export, paste call notes, drop in reviews or a spreadsheet. Anything with customer words in it works.
Every piece of feedback gets read and grouped into named themes — with a count, so you can see what's actually common versus what was just loud.
Themes get ranked by how often they come up and how much they're costing you, so the roadmap argument is already settled before the meeting starts.
If you're the founder, the PM, and the person answering support tickets — this is for you.
You're still doing support yourself. Looply turns those conversations into a roadmap you can defend to your team and your investors.
You have no analyst and no research team. Looply is both, minus the headcount.
You know what customers keep asking for. Looply gives you the numbers to prove it to product.
Priced for teams without a research budget. No annual contract, no implementation fee, no sales call.
All plans include every AI feature. We don't paywall the part that makes it useful.
Import your feedback and see your first themes in about ten minutes.